FOR IMMEDIATE RELEASE:
DALLAS, TX – February 13, 2020 – Today, Biometric Signature ID (BSI), the leading developer of the world’s first biometric password for web accessed accounts and devices, is pleased to announce the latest statistics from a sample of 6 clients where nearly 415,000 users protected themselves and authenticated their identity remotely on multiple devices using our secure gesture biometric solution BioSig-ID.
Using BSI’s proprietary AI forensics, the company tabulated the number of manual help-desk requests generated for password resets amongst its pool of users. According to Manage Engine, -30% of time is wasted in an organization waiting for a password reset ticket to be solved, while rates of password resets volume usually represent 30-40% of all call volume. However, BSI found less than 0.07% of all users requested a password reset after having validated more than 8.8M times.
“We are very excited about these latest outstanding statistics. With these astonishing low rates of help-desk calls, we are saving our clients significant time and costs. Perhaps the biggest savings are from the positive user experiences and increased productivity. Surveys with first-time users confirmed a 98% positive experience with 48% finding use of BioSig-ID was “Entertaining” said Jeff Maynard, CEO and Founder, Biometric Signature ID. “Our AI also picks up “Risk signals” in real-time from human biometrics and non-human patterns to identify impostors both at login and during the session”.
As a general rule, password resets provide a quick and easy way to determine whether the solution/technology you are using is being well received/used by the user group. BioSig-ID’s extremely low level of resets demonstrates that the technology is extremely easy to use and understand. BioSig-ID is the only biometric you can draw that does not require a smartphone as a factor and can be used on all devices. Learn how this biometric is shaking up the market to verify ID and secure access to devices, accounts, networks, exams. https://biosig-id.com/have-you-heard-about-the-only-biometric-you-can-draw
About Biometric Signature ID
Biometric Signature ID based in Dallas, Texas, is the leading developer of biometric ID authentication software solutions using multi-factor authentication (MFA). The company’s patented core technology is its gesture biometric authentication technology BioSig-ID™. This solution requires no hardware or software downloads and authenticates users by capturing their unique movements (gestures) as they draw a four-character password with their finger or mouse. Just four drawn characters will biometrically identify legitimate users with 99.78% accuracy while stopping imposters who already know the password with 99.97% accuracy.
BioSig-ID can be deployed at any layer to gate access to any content or asset. It includes a suite of forensic and reporting tools using AI, that detects fraud attempts and provides real-time warning of potential fraud in progress. For more information please contact us today!
BSI Media Contact: Tyler Weiland | Tyler.Weiland@biosig-id.com | (972) 571-7834