Frequently Asked Questions

Where can I download the app?

Find it in the App Store and Google Play

Is the app safe and secure?

Absolutely. We take security very seriously. Your personal information is kept safe
with TLS encryption, just like a bank, and we never share it with anyone without
your consent. The app is compatible with Face ID and Touch ID enabled handsets.

What devices does it work on?

It’s available on both iOS and Android devices, mobile and tablet.

Is the app free to use?

Yes, it’s completely free to use, although it will be of most use to connectpx
customers and anyone looking to sign up. There are no in-app purchases or
subscriptions.

What can I do on the new connectpx app?

  • Sign up, create and fund your investment plans
  • Enjoy a simpler, jargon-free experience
  • Transfer existing ISAs to connectpx
  • Monitor your investments via your dashboard
  • Top up or withdraw funds in just a few taps
  • Enhanced security features like Face ID verification on enabled devices